Refund Policy
Return Policy:
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at hello@thislittlelife.in.
Replacement/ Exchanges:
You can request an exchange / replacement within 3 days of delivery, subject to the following conditions:
Items must be unused, in their original condition, with all tags and packaging intact.
Exchanges are available only for non-customized, non-personalized items.
The new item must be of equal or lesser value. If the new item costs more, the difference must be paid.
Exchanges / Replacement must be requested within 3 days of delivery.
Items must be returned to us within 3 working days from the date of your request approved.
Once you return is received and approved the replacement/exchange item will get delivered with 5 to 10 working days
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically credited on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@thislittlelife.in